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Api Partners Rate limit

Every day, a large number of requests are made through our API. To effectively handle this high volume of requests and provide our partners with a reliable and scalable API, we implement different rate limits depending on the endpoint.

The following table displays the maximum allowable number of requests within a specified time period

TypeResource#Requests
Querycouriersno limit
QueryorderReasonsno limit
Queryorders100 per second
Queryorder100 per second
Queryproducts100 per second
MutationorderCancel100 per second
MutationnotifyShipmentPickup100 per second
MutationcreateContentRequest100 per second

Response when Rate Limit Exceeded

When the rate limit is exceeded, the API will return the following response:

{
"data": {},
"errors": [
{
"message": "Service temporarily unavailable",
"path": ["order"],
"extensions": {
"code": "TOO_MANY_REQUESTS"
}
}
]
}

IMPORTANT CONCEPTS:

Please note that the rate limit is enforced individually per partner, not per integration or API client.